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The rise of e-commerce has led to an explosive growth in the volume of express delivery. In the past, express delivery mainly served business documents and a small amount of personal items. Now, a large number of goods are delivered to consumers quickly through express delivery. This has not only changed the business structure of express delivery, but also put forward higher requirements for its service quality and efficiency.

In order to meet the needs of e-commerce, express delivery companies continue to innovate their service models. For example, they have launched fast delivery services such as same-day delivery and next-day delivery, as well as personalized service options such as scheduled delivery and self-pickup at collection points. At the same time, with the help of big data and artificial intelligence technology, intelligent sorting and route optimization of express delivery have been achieved, greatly improving delivery efficiency.

However, the rapid development of e-commerce express delivery has also brought some problems. On the one hand, the environmental pollution caused by express packaging is becoming increasingly serious. A large number of cartons, plastic bags and fillers are discarded at will, which has brought great pressure to the ecological environment. On the other hand, the work intensity of couriers has continued to increase, but the work treatment and rights protection have not kept up, resulting in serious personnel loss in the industry.

In order to solve these problems, all parties are actively working. The government has introduced relevant policies to encourage express delivery companies to use environmentally friendly packaging materials and strengthen the recycling of packaging waste. At the same time, some express delivery companies have also begun to pay attention to employee benefits, increase wages and improve working environment to attract and retain talents.

Looking ahead, e-commerce express delivery still has broad room for development. With the popularization of 5G technology and the development of the Internet of Things, new delivery methods such as unmanned delivery and smart express lockers will gradually become mainstream. At the same time, the rise of cross-border e-commerce will also promote the internationalization of the express delivery industry and expand a broader market.

In short, as a bridge between e-commerce and consumers, the development of e-commerce express delivery is of great significance to promoting consumption upgrades and economic growth. We should actively respond to the problems that arise in its development process, give full play to its advantages, and bring more convenience to people's lives.