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Logistics companies have increased their investment and established efficient distribution networks. Through intelligent warehousing and optimized route planning, the delivery efficiency of express delivery has been greatly improved. At the same time, e-commerce platforms are also constantly improving after-sales services to enhance consumers' shopping experience.

From the perspective of merchants, e-commerce express delivery has expanded their market and reduced operating costs. The online sales model allows merchants to break through geographical restrictions and promote their products to a wider consumer group. Moreover, compared with traditional physical stores, e-commerce operating costs are relatively low and can provide more competitive prices.

For consumers, e-commerce express delivery has brought great convenience. They can buy various goods without leaving home, saving time and energy. In addition, consumers can compare and choose from a variety of goods to meet their personalized needs.

However, the development of e-commerce express delivery has not been smooth sailing. In the process of rapid expansion, it also faces some challenges. For example, the environmental pollution caused by express packaging is becoming increasingly serious. A large amount of plastic packaging and carton waste has put tremendous pressure on the ecological environment.

In order to solve this problem, all parties are working hard to explore sustainable solutions. Some companies have begun to use degradable packaging materials to promote the development of green logistics. At the same time, consumers' environmental awareness is gradually increasing, and more and more people are choosing products that support environmentally friendly packaging.

In addition, competition in the e-commerce express delivery industry is becoming increasingly fierce. In order to compete for market share, some companies may adopt a low-price competition strategy, which to some extent affects the healthy development of the industry.

At the same time, the labor rights and interests of express delivery workers have also become a focus of attention. The high-intensity work and unstable income have made the working environment and treatment of some couriers need to be improved.

In order to promote the sustainable development of the e-commerce express delivery industry, the government needs to strengthen supervision and regulate the market order. It should formulate relevant policies to guide enterprises to strengthen self-discipline and promote healthy competition in the industry. At the same time, it should increase support for the research and development of environmental protection technologies and promote the development of green logistics.

In short, as an important force for social and economic change, e-commerce express delivery brings convenience and opportunities, but also faces many challenges. Only through joint efforts of all parties can the healthy and sustainable development of the e-commerce express delivery industry be achieved.