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1. service upgrade under complex network structure

in recent years, new technologies and models have emerged in the field of international express services, which have also caused some new problems. for example, with the rapid development of global trade, international express services need a more complete service system to meet market demand. in order to better serve consumers and merchants, major logistics companies are constantly optimizing their services to adapt to different cargo types, weights and value requirements.

2. buyer experience upgrade: more convenient from return to payment

for example, 1688, a source factory direct sales platform under alibaba, recently issued a "buyer protection service upgrade announcement", which made new policy adjustments for buyers and merchants. 1688 will subsidize up to 25 yuan of freight for each order. if there is a problem with a customized order, the platform can compensate up to 5% of the amount of each order, with a maximum single compensation of 3,000 yuan. at the same time, 1688 has also optimized the return process. all orders support return shipping, and for large-order purchases and annual purchases, a maximum return shipping subsidy of 200 yuan has been set. in addition, buyers who choose official logistics return orders can receive a refund after sending the returned goods, and the collection time is shortened by an average of 4 days.

3. merchant experience upgrade: from cost to guarantee

1688 also provides merchants with a more convenient service experience and reduces logistics costs and risks. in order to reduce the burden on merchants, the platform sets a billing rule of 18 yuan for each sub-order technical service fee. there is no charge for orders where the buyer successfully refunds before delivery, and there is no charge for orders of goods that merchants entrust to 1688. if the goods sent by the merchant to the buyer have an accident during transportation, the platform will compensate the merchant according to the same amount of the goods, with a maximum compensation of 50,000 yuan.

iv. future development: services and technology advance together

with the development of science and technology and the changes in market demand, international express services will continue to develop in a more convenient and efficient direction. emerging technologies, such as unmanned driving, automatic identification and intelligent warehousing, will bring new breakthroughs to international express services. at the same time, environmental protection and sustainable development will also become the new core value of international express services, driving the entire industry towards green development.

v. conclusion

the service system of international express delivery is constantly being optimized and upgraded, bringing more convenient experience to consumers and merchants. with the development of technology and changes in market demand, international express delivery services will develop in a more convenient and efficient direction, providing better solutions for global trade.