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Logistics and transportation, as a key link in the business chain, carries the transfer of goods from the place of production to the place of consumption. In this process, international express plays an indispensable role. With its efficient and fast services, it meets people's needs for cross-border shopping, business document delivery, etc.

Take cross-border e-commerce as an example. Consumers can easily buy goods from all over the world. Merchants use international express delivery to quickly deliver goods to consumers, thus realizing cross-border business transactions. This not only enriches consumers' choices, but also opens up a broader market for merchants. The timeliness and reliability of international express delivery have become an important guarantee for the success of cross-border e-commerce.

At the same time, in the field of international business, the delivery of important information such as contracts and documents is also inseparable from international express delivery. The rapid and safe delivery of these documents is crucial to the timeliness and accuracy of business decisions. Once the documents are delayed or lost, it may lead to significant business losses.

The development of international express delivery is also inseparable from advanced technological support. For example, the logistics tracking system allows customers to understand the location and status of their packages in real time. The application of this technology has improved customer satisfaction and enhanced the service quality and competitiveness of express delivery companies.

However, the international express delivery industry is not all smooth sailing. It faces many challenges, such as high transportation costs, complicated customs procedures, and differences in laws and regulations in different countries and regions. These problems have restricted the development of the international express delivery industry to a certain extent.

High transportation costs are one of the important factors. Fluctuations in fuel prices, rising labor costs, and investment in infrastructure construction have all made international express delivery costs high. For some small businesses and individual consumers, this has undoubtedly increased the cost pressure of cross-border trade.

Complicated customs procedures are also a major problem. Different countries and regions have different regulatory policies on imported goods, which may cause delays and additional fees during the customs clearance process. Sometimes, due to incomplete documents or goods that do not meet relevant regulations, the package may even be detained or returned, causing great trouble to the sender and recipient.

In addition, differences in laws and regulations have also brought many uncertainties to international express delivery. Different countries have different regulations on the size, weight, value, etc. of express parcels. Express delivery companies need to be familiar with and comply with these regulations, otherwise they may face legal risks.

In the face of these challenges, the international express delivery industry is also constantly exploring innovative solutions. Some express delivery companies reduce costs by optimizing transportation routes and improving transportation efficiency. For example, they adopt multimodal transport, combining the advantages of air, sea and land transport to achieve cost savings and service optimization.

In terms of customs procedures, express delivery companies strengthen cooperation with customs, understand relevant policies and requirements in advance, and assist customers in preparing complete documents to speed up customs clearance. At the same time, digital technology is used to automate and intelligentize customs declarations, thereby improving work efficiency and accuracy.

In view of the differences in laws and regulations, express delivery companies strengthen internal training to improve employees' legal awareness and compliance capabilities. At the same time, they establish a professional legal team to respond to possible legal issues in a timely manner and ensure the normal operation of the company.

Back to the "Business AI: Unleashing New Productivity" SAP China Summit on August 14, the business AI technology discussed there also has important implications for the international express delivery industry. AI technology can be applied to multiple links such as logistics planning, inventory management, and customer service to improve operational efficiency and service quality.

For example, AI algorithms can be used to predict the demand and flow of goods, and transportation arrangements can be made in advance to avoid cargo backlogs and delays. AI smart customer service can be used to quickly and accurately answer customer inquiries and complaints, improving customer experience.

In short, as an important support for global trade, international express delivery faces many challenges, but through continuous innovation and technological application, it still has broad development prospects. The business AI concepts and technologies demonstrated at the SAP China Summit on August 14 provided new ideas and directions for the future development of the international express delivery industry. I believe that with the joint efforts of all parties, international express delivery will make greater contributions to the prosperity of the global economy.