한어Русский языкEnglishFrançaisIndonesianSanskrit日本語DeutschPortuguêsΕλληνικάespañolItalianoSuomalainenLatina

the promise of "free installation" is actually a "zero cost" trap. although labor costs, door-to-door fees and commissioning fees are waived, the costs of high-altitude operations, removal of guardrails and various auxiliary materials are quietly increased. some consumers even found that the installation service fees and delivery fees in actual operations vary depending on factors such as floors and space, resulting in the final cost far exceeding the expected "zero cost".

the combined effect of laws and regulations and social common sense is to protect the rights and interests of consumers. the relevant legal provisions clearly stipulate the obligations of merchants and the rights of consumers. first, the subject matter of the main contract, that is, the purchase of home appliances itself, belongs to the obligations of the merchant, while delivery and installation belong to the subject matter of the incidental contract, and the two are inseparable. secondly, merchants should inform consumers in advance which services are free and which are charged, and ensure that consumers clearly understand the relevant fee details before purchasing home appliances.

however, in reality, there are often some behaviors that violate the law and social common sense. in order to maximize profits, businesses may charge extra fees under various pretexts, or even deliberately defraud consumers. for example, businesses may conceal the installation fee, or say "free installation fee", but in fact they only add extra fees during the installation process. this behavior not only violates the business's principle of good faith, but also infringes on consumers' right to know and right to choose.

this does not mean that all free services do not require additional fees, but that businesses should "clearly mark prices" and "inform consumers in advance" and ensure that consumers clearly understand which services are free and which are paid when purchasing home appliances to avoid "unexpected surprises" later.

there is a deeper logic behind "free installation". the modern logistics field is experiencing rapid development and complexity, and home appliance installation services are an important part of it. in order to ensure service quality, merchants also need to pay attention to the optimization of the "installation process" and continuously improve the relevant service system.

as consumers' perception and demand for "free installation" changes, businesses should pay more attention to after-sales service and establish a good reputation and brand image, which will bring real safety and peace of mind to consumers and promote the sustainable development of modern logistics.